You can track your order using the tracking ID provided via email. Alternatively, you can contact us on WhatsApp at 0326-0812787 for real-time updates.

We currently offer Cash on Delivery (COD) as a convenient payment option for all orders.

We aim to ship orders within 3-7 business days after receiving your order confirmation. Need express delivery? Contact us at 0326-0812787, and we’ll do our best to accommodate your request.

No, creating an account is not required. Just provide your essential details like address, contact number, and email during checkout.

We’re here to help! If you face any issues with your purchase, reach out to our dedicated customer support team via WhatsApp or email at info@genpicks.com.

Yes, we have a hassle-free return policy. You can return products within 7 days of purchase if they don’t meet your expectations. Please ensure the item is unused and in its original packaging.

If your order hasn’t been shipped yet, you can update your shipping address by contacting us at 0326-0812787.

Absolutely! Your privacy is our priority. We use advanced encryption and security measures to protect your personal information during transactions.